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Complaint/Compliment Procedure


Complaint Procedure

Athletic Programs and Personnel Complaint Procedures

Complaints concerning CHS athletic programs and personnel are welcome when motivated by a sincere desire to improve the quality of the athletic program and to perform tasks more effectively.

Every effort should be made to resolve any problem at the local level by communicating with the coach.

If a complaint is not resolved with the individual coach, the complaint may be appealed in writing to the Athletic Director. The written complaint must contain the following:

1. The name of the coach or the specific sport, level of competition, and/or the general athletic concern involved.

2. A specific summary of the nature of the complaint and the facts surrounding same.

3. The complaint must be signed by the complainant.

For complaints not tied to an individual coach, the first contact for concerns about any phase of the athletic program is the Athletic Director. This may be done either verbally or in writing.

Complaints regarding an individual coach or program not resolved with the Athletic Director will be referred to the school administrator in charge of athletics for resolution. The administrator in charge of athletics shall receive a copy of the written complaint and a written report of the efforts made to resolve the problem. The complainant shall receive a written response.

Complaints not resolved by the CHS administration may be referred in writing to the Superintendent for study and resolution.

Each step of the complaint procedure will be completed in a timely manner.

*The Complaint-Compliment Form is located in the 'locker' at the right of this page.

Athletics Locker

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Non-Discrimination Statement

San Ramon Valley Unified School District programs, activities, and practices shall be free from unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics.

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